1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. Cookies help websites remember your preferences, keep you signed in, improve website performance, enhance security, analyze website traffic, and personalize your experience.
2. Why We Use Cookies
ImmediateRide uses cookies to: operate the platform, maintain secure login sessions, remember user preferences, improve booking functionality, enable maps and location services, detect fraud, improve website performance, analyze visitor behaviour, and enhance user experience.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function. Examples include: user authentication, secure login, booking sessions, payment security, navigation, and fraud prevention. Without these cookies, ImmediateRide may not function correctly.
Functional Cookies
These cookies remember user preferences such as: preferred language, preferred currency, theme preferences, saved searches, and login preferences.
Performance & Analytics Cookies
These cookies help us understand: popular pages, search behaviour, booking flow performance, website speed, error reporting, and feature usage. This information helps us improve ImmediateRide.
Security Cookies
Security cookies help: detect suspicious activity, prevent fraud, protect accounts, secure payment sessions, and prevent unauthorized access.
Location Cookies
Where permitted, cookies may support: nearby ride searches, map functionality, city recognition, route suggestions, and address autocomplete. Location services may also rely on browser or device permissions.
4. Third-Party Cookies
Some cookies are placed by trusted third-party providers integrated into ImmediateRide, such as: payment processors, Google Maps, Google Places, analytics providers, cloud service providers, and customer support tools. These providers operate under their own privacy policies.
5. Google Maps & Places
ImmediateRide uses mapping services to provide: address autocomplete, route calculation, distance estimates, ETA calculations, and interactive maps. These services may use cookies to deliver their functionality.
6. Payment Processing
Payment providers such as Stripe and PayPal may use cookies or similar technologies to: prevent fraud, verify payments, authenticate users, and process transactions securely. ImmediateRide does not control these third-party cookies.
7. Marketing Cookies
Where applicable, marketing cookies may help us: measure advertising effectiveness, improve promotional campaigns, and understand referral sources. ImmediateRide does not sell users' personal information through cookies.
8. Managing Cookies
You can control cookies by: adjusting your browser settings, rejecting non-essential cookies, deleting stored cookies, and using your device's privacy controls. Please note that disabling essential cookies may affect platform functionality.
9. Cookie Retention
Some cookies expire when you close your browser. Others remain on your device for a defined period to remember your preferences. Retention periods vary depending on the cookie's purpose.
10. Policy Updates
ImmediateRide may update this Cookie Policy periodically. Any significant changes will be published on this page with an updated revision date.
11. Contact Us
If you have questions about this Cookie Policy, please contact:
- General Support: support@immediateride.com
- General Enquiries: info@immediateride.com