Legal Agreements
Core legal contracts and agreements governing your use of the platform.
Terms & Conditions
The foundational legal agreement governing your use of ImmediateRide.com. Covers marketplace disclaimer, user accounts, fair fares, booking process, payments, safety, prohibited activities, and legal terms for all users.
Privacy Policy
How ImmediateRide collects, uses, stores, and protects your personal information. Covers data collection, usage, sharing, retention, user rights, and our commitment to privacy.
Ride Provider Agreement
Terms governing independent ride providers on the marketplace. Covers eligibility, vehicle standards, fair fares, payouts, safety responsibilities, and provider obligations.
Passenger Agreement
Terms governing passenger use of the marketplace. Covers eligibility, booking, payments, cancellations, safety responsibilities, and passenger obligations.
Marketplace Disclaimer
Clarifies ImmediateRide's role as a technology marketplace connecting independent providers with passengers.
Cookie Policy
Explains how ImmediateRide uses cookies and similar technologies for security, functionality, analytics, and user experience.
Policies & Guidelines
Operational policies, content standards, and community guidelines.
Payment & Payout Policy
Details on booking payments, platform service fees, provider payouts, supported payment methods, refund processing, and payment dispute resolution.
Refund Policy
Covers cancellation eligibility, refund timelines, provider-initiated cancellations, no-show policies, dispute resolution, and exceptional circumstances.
Acceptable Use Policy
Rules governing proper use of the platform including anti-fraud, off-platform booking prohibition, communication rules, privacy protection, and enforcement.
Account Deletion Policy
Explains how to temporarily deactivate or permanently delete your account, what happens to your data, and reactivation options.
Community Guidelines
Standards for a safe, respectful, and trusted marketplace. Covers respectful conduct, honest profiles, fair fares, safety, reviews, and prohibited behaviour.
Security & Trust Center
How ImmediateRide protects your account, payments, privacy, and safety. Covers secure booking, fraud detection, provider verification, GPS tracking, SOS, and incident response.
DMCA Notice & Takedown Policy
Procedures for reporting copyright infringement, filing complaints, submitting counter-notices, and the review and takedown process.
Copyright & Intellectual Property Policy
Explains ownership, protection, permitted use, and reporting procedures for intellectual property including trademarks and user content.